An urgent warning has been issued to individuals who own Android or iPhone devices, emphasizing the critical nature of the alert. The issuance of this new alert is in response to ongoing apprehensions regarding the use of unofficial power packs for charging batteries. As most users are familiar, many new devices are now supplied solely with a USB-C cable, omitting a charger in the package. Consequently, consumers may find themselves needing to purchase a proper adapter, costing at least £20.
Understanding the financial burden, it is not surprising that many individuals seek more affordable options. Unofficial chargers are readily available on online platforms like Amazon for under £8, significantly less expensive than products directly from renowned manufacturers such as Apple or Samsung. However, consumer advocate group Which? has cautioned that opting for these cheaper alternatives may pose significant safety hazards.
In an investigative effort, Which? procured various chargers from online marketplaces including Amazon, AliExpress, B&Q Marketplace, Debenhams Marketplace, and eBay. Results from testing were alarming: nine chargers were identified as potential sources of electric shock due to substandard manufacturing practices, while eight were deemed potential fire or explosion risks.
Of particular concern was a plug designed to mimic an Apple USB-C 35W Power Adapter, priced at £11.99 and even featuring Apple’s branding on its packaging. Unfortunately, this product was discovered by Which? to be a counterfeit charger that failed safety assessments.
The investigation further uncovered chargers lacking essential UK safety markings and devices with internal circuitry designs that could heighten the risk of overheating, fire outbreaks, or explosions.
This is not the first instance in which Which? has highlighted the dangers posed by unsafe electrical products sold through online platforms.
Sue Davies, Head of Consumer Protection Policy at Which?, emphasized the severe repercussions poorly designed electrical products can have, including life-threatening situations. She urged the government to leverage new powers under the Product Regulation and Metrology Act to fortify product safety laws and institute clear legal responsibilities for online marketplaces, coupled with robust enforcement measures.
In response, Amazon reiterated its commitment to customer safety, underscoring its collaboration with Electrical Safety First to advocate for secure charging practices. The company affirmed that all products available on its platform must adhere to applicable laws and regulations and assured that the flagged chargers had been removed. Amazon also stressed its active monitoring for safety issues, prompt recalls of affected items, and necessary customer notifications.
Similarly, B&Q affirmed its dedication to product safety, ensuring that recalled items are not listed for sale on its Marketplace platform.
For consumers, the advice is straightforward: opt for chargers from authorized retailers or reputable brands like Apple, Belkin, Anker, and Samsung. While these products may come at a higher price initially, experts caution that the potential safety risks associated with cheaper alternatives far outweigh any potential savings.
