EE mobile users are being cautioned about a resurgence of a scam text message. Cybersecurity experts at Bitdefender have warned that EE customers are receiving urgent messages threatening the loss of EE reward points unless immediate action is taken.
The scammers are exploiting the popularity of the EE network to trick individuals into clicking on malicious links that lead to fake websites designed to steal login credentials for financial gain. The success of this scam relies on creating a sense of urgency to prompt users to act impulsively.
Bitdefender highlighted the tactic used by scammers, emphasizing that genuine EE alerts will only appear within official EE accounts and not through unsolicited texts. Users are advised to be cautious of messages pressuring quick responses and to report suspicious texts to 7726 before deleting them.
This scam targeting EE customers is not new, as similar incidents were reported earlier this year. EE has clarified that they do not operate a points program and has shared examples of scam messages circulating, urging users to redeem supposed rewards within a short timeframe.
EE’s latest guidance includes refraining from clicking on unknown links in text messages, avoiding responses to suspicious messages, refraining from calling the provided numbers, and never disclosing personal or financial information.
EE users are urged to stay vigilant to protect themselves from falling victim to such scams.
